Cheers transforms tipping into a pressure-free experience that fosters gratitude, empathy, and flexibility. Customers can tip instantly at the Cheers terminal or later via the Cheers App Clip. To alleviate tipping guilt, Cheers initiates a service feedback prompt, after which a tip sum is suggested. The system also shows who benefits from the tip, adding transparency and personalisation to the transaction.
Red Dot Award: Design Concept | Red Dot: Next Gen Award | Concept | Interaction, UI and User Experience
Credits
Design:
Andrea Da Silva, Zoe Bair, Kenzie Alderson, Kara Rivenbark, Ava Carroll, United States