Payment Service App


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The mobile payment app of ING bank allows payment wirelessly with a smartphone. The user taps the smartphone against the payment terminal and the integrated NFC chip handles the transaction. All settings in the app are stored in one place, making them easy to reach with one touch. In order to clarify the payment flow, the app uses motion de- sign: animated graphics show how the smartphone and the payment terminal interact. Small animations like this are both informative and entertaining for the user, lending the app a personal touch.

  • Client:
    ING, Amsterdam, Netherlands
  • Design:
    Resoluut, Amsterdam, Netherlands
  • Project Management:
    Marieke Coumans
  • Development:
    ING, Amsterdam, Netherlands
  • User Experience Design:
    Wouter van Faassen