The “U+ Smart Guide Book” is a customer magazine published monthly that informs its target group about rates, cell phones and services. The guide book takes a look at readers’ communication life and is provided to customers at LG stores. In addition, a design manual, which defines the style and visual identity, informs sales staff about the correct application in the store. It shows the standardised manufacturing process and the “Look & Feel” to create a consistent environment for staging the brand in stores.