Service Design

Set-up Assistant

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The new set-up assistant by Deutsche Telekom accelerates the process of getting online quickly and securely, making it easier and more intuitive. Customers simply need to unpack the router, plug it in and go straight online. A clearly designed, responsive user interface ensures clarity, transparency and a pleasant user experience, guiding them through the process in multiple steps. Thanks to the integration of new network technologies and the switch to all-IP connections and Broadband Network Gateways, personal settings regarding Wi-Fi, telephony or answering machines are facilitated.

Credits
  • Client:
    Deutsche Telekom AG, Bonn, Germany
  • Design:
    Telekom Design, Bonn, Germany