Red Dot Gala: Product Design 2025 Start Livestream: 8 July, 5:45 pm (CEST)
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PIA - An All-in-one Voice Assistant For Airports

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PIA, a conversational assistant for Pittsburgh International Airport’s terminal modernisation in 2025, offers a one-stop solution for travel-related queries. PIA enhances the travel experience with AI-driven interfaces, assisting travellers with complex needs while providing airports with valuable data. PIA’s mobile- and kiosk-based assistance helps all travellers, regardless of app use or language proficiency, facilitating a seamless experience for everyone. Red Dot Award: Design Concept | Concept | Interaction, UI and User Experience

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