Information Logistics Collection Winner

Pick-up period

22 to 26 September 2025

Pick-up address

Red Dot GmbH & Co. KG
Red Dot Judging Hall
Witzlebenstr. 14
45472 Mülheim an der Ruhr
Germany

Contact

Michael Franke
Senior Logistics Manager
logistics(at)red-dot.de
+49 208 3777787

Your products that won in the Red Dot Award: Product Design 2024 were exhibited with great success at the Red Dot Design Museum in Essen and can be collected from 22 September 2025.

Please indicate in your My Red Dot account whether you would like to collect your products. If you do not wish to collect your products, please select “No collection” to have your product donated or disposed of by Red Dot free of charge.

If you have decided to collect your products, please arrange for a shipping company, parcel service or other service provider of your choice to collect them during the above-mentioned period.

Please let us know by Friday, 12 September 2025 whether you will collect your products or agree to their disposal/donation.

Quick guide

Log in
Log in to your My Red Dot account.
Specify collection request
Go to the “Logistics” menu item and select collection or disposal.
If you require information on the number, dimensions or weight of the packages, select “Request details”. The data will be made available to you in your My Red Dot account within 48 hours.
Request collection
Arrange for collection to take place between 22 and 26 September 2025.
Pass on the PI code as a reference number to your service providers
Please pass on the PI code to the person or company that will collect the product. The product can only be handed over upon presentation of the PI code.
Inform Red Dot Logistics and send shipping documents
Please inform us of the exact date of collection and send us the shipping documents that Red Dot must attach to the shipment.

Terms and conditions

As the registrant, you are responsible for organising the collection and bearing the costs.

Red Dot will pack the shipment and hand it over to the shipping service provider at our collection address.

Collection of large packages, boxes and pallets

A vehicle with a lifting platform or tail lift is essential for the collection of large-volume products. A forklift truck is not available to assist with loading. Please inform your logistics service provider of the need for such a vehicle.

Shipping of dangerous goods: lithium batteries, rechargeable batteries, liquids and powders

Please note that products containing batteries or liquids may be considered dangerous goods for international shipping. Please check the applicable dangerous goods regulations with your shipping service provider in advance and let us know if and how your shipment needs to be labelled.

Useful information about customs

Exporting goods to countries outside the European Union requires careful preparation. Below you will find the most important information to help you export your shipments to non-EU countries smoothly and in compliance with the law.

1. Declaration of contents via pro forma invoice

Please declare your shipment to customs by providing detailed information about the contents and value of your shipment using a pro forma invoice.

General description of the contents
Detailed description of the contents
- Product name, trade name, model number
- Customs tariff number / HS code
- Material, colour
- Quantity
Country of origin
Realistic value of the contents
Address and contact information of the sender and recipient

If you or your shipping service provider do not have your own invoice template, you can use this template to prepare your pro forma invoice. Please check in advance whether your service provider provides the documents or whether you need to create them yourself. Pro forma invoice (PDF, 250 KB)

2. Customs declaration for goods worth more than €1,000

For exports from the EU, an export accompanying document (EAD) is required if the value of the goods exceeds £1,000 or the weight exceeds 1,000 kg. Without the export accompanying document (EAD) and the associated Movement Reference Number (MRN), the export is not properly declared and the goods may not leave the EU.

The export accompanying document (EAD) with the MRN can be created either by a customs agent or by an international freight forwarder.

3. Shipping documents

In addition to the pro forma invoice, further documents may be required depending on the type of shipment, for example, air waybills (AWB for air freight), packing lists or, for postal items, the customs declaration CN22/23.

4. Customs duties, taxes and charges

Upon receipt of the shipment, customs duties, taxes and other fees and charges may be payable by the recipient, depending on the destination country and the type and value of the goods.

5. Export control

Before shipping, make sure that the goods can be exported and imported into the destination country and check whether any permits are required or restrictions apply.

Procedure in the event of failure to respond and collection
Failure to respond and collect the goods on time is equivalent to consent to disposal/donation in accordance with our General Terms and Conditions (GTC).

Cooperation partners

For a safe and smooth logistics process, we recommend our cooperation partner Pro Messe Service. For deliveries to China, please contact APT Showfreight for a non-binding quote.