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Billy is a platform that offers personalised animal-related medical advice to consumers. Billy shares diagnosis results and receipts to protect consumer rights and tailors content to the individual’s needs to help them feel less anxious about their pet’s treatment and surgery. Billy provides tailored information for each stage, from locating a pet clinic and determining fees to pre-treatment information, pre-surgery consultation, post-surgery care, and discharge procedure. Reviews of clinics and vets, as well as other crowd-sourced information from other pet owners, aid in the selection of suitable treatments for pets. Billy allows pet owners to search for a pet clinic or surgery centre based on their budget, location, and preferred veterinarian. It also provides an online diagnosis service to help pet owners quickly determine the health of their pets. Red Dot Award: Design Concept | Concept | Interaction and User Experience

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