The Kiezkaufhaus provides small, local businesses with a platform where residents can order fresh, organic food and non-food products from their favourite local stores and get the ordered goods on the very same day, delivered on CO₂-neutral electric cargo bikes. Based on the idea of combining the comfort of online shopping with the support of local, independent stores, a clearly structured and engaging user experience has been created. Photographs of the shop interiors serve as interfaces, thus promoting the personal relationship between customers and shopkeepers.